Branch Operations Manager

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<p><strong>Company Description</strong></p><p>City Eye Hospital is a social venture headquartered in Nairobi, committed to providing quality and affordable eye care. Our primary goal is to eliminate preventable blindness in the East African region by improving accessibility to eye care, both in terms of location and cost. We have supported more than 80,000 people with free health services, performed over 4,000 cataract surgeries, and delivered more than 6,000 early interventions to those at risk of blindness.</p><p><br></p><p><strong>Core Responsibilities</strong></p><p><br></p><p><em>Operations Management</em></p><ul><li>Act as the custodian of the Hospital performance reports</li><li>Approval of day to day matters such as petty cash, waiver sheets, purchase orders, requisitions</li><li>Collaborate with the COO in the implementation and monitoring of effective policies, protocols, and work instructions for the hospital unit's operations.</li><li>Partner with the COO in the measurement of effectiveness of all internal processes in line with the organization policies and standard operating procedures.</li><li>Ensure that all relevant licenses required to run the facility are procured and displayed as per the requirements of relevant legislative provisions.</li><li>Provide timely, accurate and complete reports to the COO on the operating condition of the facility.</li><li>Satisfying stakeholder expectations and proactively seeking to foster relationships that are beneficial to both the company and the stakeholders.</li></ul><p><br></p><p><em>Planning and Development</em></p><ul><li>Implementing strategies for patient growth.</li><li>Interpret and report on trends in the hospital performance through analysis of key data, and use this for data driven decision making.</li><li>Provide feedback to the Branch Doctor In- Charge and the COO on company policies and procedures, and constantly look out for potential changes which could improve operational efficiency or reduce costs within the facility assigned.</li></ul><p><br></p><p><strong>What you bring</strong></p><p><br></p><p><em>Knowledge and Skills Required</em></p><ul><li>Bachelor's Degree or higher in a business-related field (preferably accounting)</li><li>Professional qualifications shall be an added advantage.</li><li>5 years' experience in a similar and middle management role.</li><li>Ability to work effectively both independently and as part of a team.</li><li>Experience in healthcare is a strong advantage</li></ul><p><em>Desirable Competencies and culture fit</em></p><ul><li>Data driven decision-maker, persuasive communicator, stakeholder management, and creative problem-solving.</li><li>Ethical and transparent individual who embodies: Faith-Inspired Service, Respect for People and Excellence in execution</li></ul><p><br></p><p><br></p>

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