Ecosystem Lead- Non-Governmental Organizations (NGOs) Sector

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ABOUT THE COMPANY

KCB Bank Group is East and Central Africa’s oldest and largest commercial banking and has through its history set new records becoming the No.1 Bank in the region.

JOB SUMMARY

The Person For the above position, the successful applicant should have the following:  Hold a bachelor’s degree from a recognized university.Have a minimum of 6 years' work experience in sales and business developmentAt least 6 years’ experience in relationship and stakeholder managementAt least 3 years’ experience in the Non-Governmental Organizations sector.At least 3 years' experience in Management reporting and presentationAt least 2 years' experience in Financial Analysis and Business Performance Analysis

RESPONSIBILITIES

Strategy Development & ExecutionDesign and implement an ecosystem strategy for NGOs, foundations, and donor-funded projects.Translate sector needs into targeted Customer Value Propositions (CVPs), encompassing banking, credit, payments, insurance, and digital channels.Stakeholder Engagement & Relationship ManagementBuild and maintain strategic relationships with NGOs, funding partners, UN agencies, government-aligned programs, and implementation partners.Engage with procurement officers, grant managers, finance directors, and programs lead to provide comprehensive banking solutions. Ecosystem Structuring & Value Chain FinanceMap NGO value chains (e.g., implementing partners, suppliers, contractors, field agents).Develop and promote financing solutions for:NGO contractors and vendorsHealthcare and education programsRelief supply and logistics networksIntroduce tailored lending models (e.g., program-based credit, LPO financing, guarantee-backed funding). Product Innovation & DigitizationCo-develop embedded banking tools for:Donor disbursementsBeneficiary paymentsMobile-based grant tracking and reportingLeverage fintechs to digitize cash transfer programs, field agent payments, and NGO treasury services. Internal Coordination & CollaborationWork cross-functionally with Corporate, Retail, Micro-Banking, DFS, Treasury, and Bancassurance to deliver aligned solutions.Coordinate ecosystem sales enablement and performance reporting across business units.Ensure proper revenue attribution and joint scorecard reviews across contributing teams.Data & Performance AnalyticsMaintain an up-to-date NGO ecosystem database with funding levels, projects, geographies, and transaction volumes.Track and analyze ecosystem KPIs including deposits, credit utilization, product penetration, and client engagement.Thought Leadership & Sector VisibilityRepresent KCB in NGO forums, donor workshops, and sector networks.Generate insights on trends in aid financing, humanitarian innovations, and regulatory changes impacting NGOs segment.

REQUIRED SKILLS

Business management, Stakeholder communication, Process development, Non-profit management (NGO, other)

REQUIRED EDUCATION

Bachelor's degree

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