Receivables Clerks

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The Receivables clerk reports to the Senior Accountant – Receivables and provides support in processing customer invoices, collections, and maintaining accurate customer records. He / she will provide administrative support to the regional sales team as well as manage the order fulfillment process. He / she will play a critical role in ensuring timely and accurate management of accounts receivables, orders, maintaining inventory records and coordinating with other departments to ensure efficient operations.

Requirements

  • Bachelor's degree in Accounting, Finance, or a related field.
  • Proven work experience as an Accountant with a focus on accounts receivables.
  • Two (2) years of experience in a sales support or administrative role.
  • Strong knowledge of accounts receivables processes, principles, and best practices.
  • Proficiency in accounting software and ERP systems.
  • Excellent analytical and problem-solving skills.
  • Detail-oriented with strong organizational and time management abilities.
  • Effective communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.

Invoice Processing :

  • Assist in reviewing and processing customer invoices, ensuring accuracy, proper coding, and approvals.
  • Generate and distribute invoices to customers, following established procedures.
  • Maintain accurate records of customer transactions and billing information.

    • Collections Support :

  • Prepare and send collection reminders and statements to customers.
  • Reconciling customer accounts and resolving payment issues.
  • Follow up of overdue paymentsand ensuring cheques are collected on delivery
  • Posting and allocating payments received on respective customer accounts
  • Issuing credit notes to customers correctly
  • Prepare and send daily debtors reports by 12noon.
  • Maintaining accurate records for all customers details.
  • Sending account opening forms and documentations to HQ
  • Sending purchase and sugar boards documentation within 2 days from date in
  • Following up on bounced cheques aggressively
  • Postings of cheques and truck till payments on the trip charts
  • Updating Trip chart report daily on the tracker
  • Preparing and sending daily Trip chart reports by
  • Reconciling Trip Charts to zero within 24hrs after date in
  • following up on the drivers and TSO in case of a short
  • checking if all the returns have been stocked in on the trip chart
  • Ensuring current cheques received have been banked

    • Customer support :

  • Respond to customer inquiries, provide product information and provide support related to billing, payments, and account balances.
  • Attend to Self-Collection and Cash and Carry Customers and send a daily reconciliation template of the day’s sales
  • Create trip charts after loading and CAP generation and ensure the correct drivers name is indicated on the Trip Chart.
  • Collaborate with the sales and customer service teams to address customer concerns and inquiries.
  • Assist the sales team in processing sales orders, invoices, and other relevant documents.
  • Maintain and update customer databases, ensuring accuracy and completeness of information.
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