Territory Business Lead at Safaricom Kenya

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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Territory Business Lead Job Description Reporting to the Regional Business Lead, the position holder will oversee the daily sales operations of sales representatives that are assigned to a particular geographical area. Develop effective sales strategies and ensure that sales targets for the assigned Territory are met. Job Responsibilities Health and Safety Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work. All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions. Territory Management Tactical execution to fortress the core which includes Core Revenue; Subscriber base, LTE 4G devices, Fixed and Data RGE. Drive customer experience to include NPS, Demand Reduction and alternative channel experience. Analyze sales data, review market trends, opportunities, and risks, and devise sales strategies within assigned Territory. Create and execute the Commercial plan to deliver the planned commercial activities for the Territory and ensure that set targets are achieved and surpassed in the allocated Territory. Implement short-term and long-term plans for the growth of the Territory to increase market share. Support a strong channel engagement and campaign plan along with executing the Front-Line Marketing for effective business success. Partner Management Develops and maintains business relationships with Distributors and Retailers to increase sales. Leverage on partnerships at Territory level to expand the distribution infrastructure. People Management Provide full support to the Retail Centre Manager, Trade Representative within the allocated Territory. Coaches the team for performance to ensure delivery of set performance targets. Ensure that the team delivers business expectations and that the team is fully motivated, engaged and energized. Qualifications: Bachelors degree in Business Administration or related field. Minimum 6+ years management experience in operational excellence, distributor/customer management and customer service. Commercially savvy with detailed understanding of the products the company is selling. Demonstrate competence in at least 2 commercial technical functions. Astute leadership skills; leading others and peers with ability to work in a matrix environment. Strong relationship building, partner management and stakeholder engagement skills. Ability to be resourceful as well as strong at probing and translating information into insights. Strong business acumen with strong strategic and analytical mindset. Sound understanding of the sales environment and strong attention to detail as well as organization skills. Knowledge on financial projections, profit story and financial performance visa vis targets. Excellent team player. Must be willing to work anywhere in the country. Valid (BCE) driving license with no recent driving violations.

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