Social Media and Marketing Manager and Airbnb Support Specialist

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About Us:

We're a Florida-based short-term rental company managing multiple Airbnb and listings. We also manage long-term rentals and handle everything from guest communication and calendar management to design and vendor coordination.

We're looking for a dedicated and detail-oriented remote assistant to support us with guest communication, task coordination, basic data entry, and social media content.

Responsibilities:

  • Respond to guest messages (Airbnb, , text) within 5mins during shift
  • Coordinate cleaners, handyman, and vendors using our systems
  • Know how to multitask and can do it under stress
  • Use to track and update daily tasks
  • Manage calendar syncs across platforms
  • Assist with basic bookkeeping (matching transactions, uploading receipts)
  • Create 1–2 simple social media posts per week (using Canva or similar)
  • Flag maintenance issues and report them promptly

You Are:

  • Reliable with great written English
  • Organized and responsive
  • Proactive and not afraid to ask questions
  • Can work in stressful positions
  • Familiar with Airbnb, , or short-term rental operations
  • Available on weekends without frequent schedule changes
  • Comfortable using tools like: , Canva, Google Drive, Doorloop, Airbnb dashboard, VRBO and Booking.

Must-Have Availability:

  • Resume in English, and include your email on your resume.
  • Saturday & Sunday shifts are required (specific hours flexible)
  • Must be online during scheduled hours (no multitasking across multiple jobs, no watching kids while you work).

Please Do Not Apply If:

  • You're currently juggling 3+ clients or can't commit to consistent shifts
  • You're not available on weekends
  • You don't check and respond to tasks daily
  • You are not dedicated to sit at the computer during your shift
  • You struggle with following SOPs or learning new platforms

Pay & Perks:

  • Fixed rate: $800-$1000 per month (based on experience)
  • Paid trial period (4 weeks)
  • Potential for long-term role with performance bonuses

Answer these 4 questions in the email:

  • What's your availability (days + hours) in your time zone?
  • Do you have Airbnb or experience? If yes, describe it briefly.
  • Do you currently work with any other clients?
  • What makes you a great fit for this role?

Pay: $ $1,000.00 per month

Application Question(s):

  • This role requires working weekends (Saturday and Sunday). Are you able to commit to weekend work every week? Yes or No. If yes, explain your availability.
  • Do you have a computer and a cellphone?
  • List the software you've used (examples: Pricelabs, Hospitable, Guesty, Buildium, Asana, , and Google Drive)
  • Do you have experience with Airbnb, , VRBO, or property management experience?
  • What is your internet speed? Do you have a backup power plan? Please explain.
  • Write a short reply to a guest who is upset that the check-in instructions are confusing.

Work Location: Remote

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